Working knowledge of Windows environment and Microsoft Office required. Licenses Certificates Special Requirements: Additional college units may be substituted for one (1) year of the required experience or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Ability to use independent judgment in a variety of situations.Ĭompletion of high school or equivalent with at least three years of increasingly responsible clerical experience, preferably in public sector environment.Ability to work autonomously, with minimal supervision.Ability to comprehend and correctly use a variety of informational documents including personnel forms, insurance billings, budget reports, and contracts.Work cooperatively with other City employees and the public.Work safely without presenting a direct threat to self or others.Work under pressure (i.e., handling significant problems and tasks which come up simultaneously and/or unexpectedly).Comprehend and make inferences from written material in the English language.Produce written documents in the English language with clearly organized thoughts with proper sentence construction, punctuation, and grammar.Conduct original research and make sound administrative analyses relating to policy and management problems.Communicate orally in the English language with customers, clients, and the public in face-to-face, one-on-one settings, in group settings, and using a telephone.Handle delicate personnel situations with a high degree of confidentiality and sensitivity.Handle sensitive and delicate public relations situations with a high degree of firmness and cordiality.Computer software programs, including Word, Access, and Excel.Department goals, objectives, policies, and procedures.
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